Delivery and Returns

Delivery

We aim to ship all orders in 3 business days. 

UK shipping time - please allow 2-4 days for delivery from dispatch

Free delivery on all orders over £50. Orders under £50 are a flat rate of £5.99

Europe shipping time - please allow 2-11 days for delivery. Standard rate of £14.99

Worldwide shipping time 3-17 days for delivery. Standard rate £23.99

If you require a faster delivery please do not hesitate to contact us at fuldoug@yahoo.com and we will get back with possible options. 

Returns

We have a 14-day return policy.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at fultdoug@yahoo.com. We will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return may not be accepted.

You can always contact us for any return question at fultdoug@yahoo.com.

 

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is damaged or if you receive the wrong item.

 

Exceptions / non-returnable items
We do not accept returns on personalised items.

Sale items or purchases on gift cards can be returned but will not be refunded. A gift card or credit will be given instead

 

Exchanges
We do exchange items, please contact us at fultdoug@yahoo.com. Alternatively follow returns procedure and include instructions on the exchange you would like to make.

 

Refunds
We will notify you once we’ve received and checked your return and all qualifying returns will automatically be refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.